Our Process
It is beautifully designed in a very smart way to bring the best user experience that you will love.
What we do?
Consultation
Over four decades of applied experience
RG Luma has been successfully operating for over 40 years as a family run business employing over 30+ skilled industry professionals at it’s site in Worcester. RG Luma has grown and adapted to the demanding requirements of industry as we look to maximise our customers’ profitability in an increasingly competitive world.
Concept Creation
Our approach is consultative and extensive
Take advantage of our expert technical sales team and call us to arrange an initial consultation to discuss your requirements. Our many years of experience has seen no end of applications as diverse as headlamp assemblies to artillery shells and pancake stacking.
We work to understand what is important to you and then engineer solutions to give you a pay back in the shortest possible time – whether it’s through improved productivity, higher quality control or more efficient processes.
Design
Bespoke solutions working for you
An experienced and capable design team based in house will work closely with you as the detailed design takes place. Our team comes from a variety of industrial and automation backgrounds giving you the customer confidence that the chosen solution will be best solution for you.
Manufacture
Machines that you will be proud to own
RG Luma prides itself on it’s ability to provide full turnkey solutions as every project is built and commissioned before delivery to the customer.
A friendly and experienced team of fitters, electricians, controls engineers and project managers work together to ensure the project comes together efficiently and meets the all important deadlines. We welcome any customer visits to watch the project progress through the build phase as this is often the most exciting part.
Install
Out of our door onto your shop floor
During the design phase, consideration of installation issues will have been covered and it is at this time you will see how efficient and competent RG Luma are when it comes to onsite installation.
It is our aim to get a machine installed in the most efficient manner and with the minimal disruption to the customer so that their normal operations can take place. Our team of installers will work closely with our customer’s team maintaining good communication to ensure a smooth transition
Commission
Almost there
The final stage of the process is the on site commissioning. The machine will have been passed off at our premises in Worcester so commissioning on your site is usually just a matter of final setup and tuning. Keeping this period short allows the machine to be in production sooner.
Support
Support when you need it most
Purchase a machine from us and you buy peace of mind into the future.
We can offer the following services to complement your new machine:-
- Training on or off site
- Tailored spares packages
- Scheduled maintenance and service contracts
- Upgrades and future modifications
- Documentation backup
Along with the above we pride ourselves on a friendly service with a fast response when you need it most. Contact our service department to discuss your support requirements and we will be happy to take your call.
- FAQ’S
Frequently Asked Questions
What industries do you serve?
We’ve successfully delivered automation solutions to a wide range of industries including Automotive, Food & Beverage, Defence, Plastics, Aggregates, Pharmaceuticals, and Electronics. Each project is tailored to meet the specific production and regulatory requirements of the sector.
Do you offer full turn-key solutions?
Yes. We provide complete turn-key solutions from concept design and mechanical build to software development, electrical control, installation, and commissioning. Our in-house team handles every stage to ensure seamless integration and optimal performance.
Do you offer after-sales support?
Absolutely. Our commitment doesn’t end at installation. We provide comprehensive after-sales support, including maintenance, remote diagnostics, spare parts, and upgrades to keep your systems running efficiently for years.
What is Bespoke Automation?
We work across multiple sectors including automotive, food & beverage, pharmaceuticals, defence, plastics, and electronics.
Do you provide control systems and software integration support?
Yes. Our expertise includes advanced PLC, HMI, SCADA, and robotic control systems. We also provide full software integration, ensuring smooth data communication between your existing production systems and our new automation solutions.
Can you integrate with existing systems?
Yes. We frequently design automation that complements or upgrades existing setups. Our engineers can interface with your current machinery, databases, and software platforms to enhance productivity without unnecessary downtime or disruption.
Do you provide on-site training?
Yes, we offer full on-site training for your operators and maintenance teams. Training ensures your staff are confident in running, maintaining, and troubleshooting your new system safely and effectively.
Can you provide 3D CAD concepts?
Yes. We develop detailed 3D CAD models during the design phase, allowing you to visualise the proposed solution before manufacture. This helps ensure every aspect of the system meets your requirements prior to build.
Transform Your Production Process with Smarter Automation Solutions
Partner with RG Luma to design and deliver smart automation systems that improve efficiency, precision, and reliability.